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The workforce Personalised Care Hub is a one-stop shop to guide you on how to deliver personalised care and make it real in transformation plans, commissioning, contracts and your day to day work.

Personalised care is rooted in the belief that people ‘want a life not a service’.

“Personalised care is at the heart of quality interactions with people, leading to better outcomes.” Dr Rebecca Barker, Personalised Care Clinical Lead

Why we need to do it?

The Personalised Care Framework

Personalised Care is not new.  For many people working in health and care, engaging in a meaningful way with people, families, carers and communities is part of their intrinsic motivation. It simply means that people have more choice and control when it comes to the way their care is planned and delivered, taking into account individual needs, preferences and circumstances.

As the complexity and uniqueness of individual needs have changed and expectations towards healthcare have evolved over time, it’s become apparent that there is a fundamental need for personalised care. Choice plays a big factor in everyday life, and that should be no different when it comes to decisions about the care we receive for our physical and mental health.

Personalised care represents a major practical change to the NHS and is a key part of the  NHS Long Term Plan as one of the key ways to transform the NHS. The Universal Personalised Care Model was published as part of the NHS Long Term plan and consists of six evidence-based components:

  1. Shared Decision Making (personalisedcareinstitute.org.uk)
  2. Supported Self-Management (personalisedcareinstitute.org.uk)
  3. Personalised Care and Support Planning (personalisedcareinstitute.org.uk)
  4. Social Prescribing (personalisedcareinstitute.org.uk)
  5. Patient Choice (personalisedcareinstitute.org.uk)
  6. Personal Health Budgets (personalisedcareinstitute.org.uk)

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