Current and Previous Engagement & Consultations

NHS Nottingham and Nottinghamshire Integrated Care Board wanted to hear the views and experiences of carers to gain a deeper understanding of the needs of carers, especially carers who we hadn’t yet connected with.

We particularly wanted to hear from carers who have a disability, from the LGBTQ+ community, people from ethnic communities and those with faith and religious beliefs to better understand how to improve health and care in our area.

We visited carers support groups, had conversations with individuals by telephone and ran a listening event at Nottingham City library.

The engagement period ended on 31 March 2025

NHS Nottingham and Nottinghamshire carried out an engagement exercise to engage with older adults and carers about how they receive healthcare and what matters to them. We are committed to engaging with the population of Nottingham and Nottinghamshire to understand peoples’ needs as they age, as well as those who support them and to build that into how we design services.

Our aim is to be responsive to our ageing population and proactively and focus on ageing well and enabling citizens to live longer healthily.

We looked at how best to try to prevent or slow deterioration of health and “frailty”. Much of this is not medical, but may rely on other factors, like supporting independence or avoidance of social isolation. We are also working on better identification of health issues and reducing repeated appointments and admissions to hospital. Additionally, we wanted to understand how best to help people multiple health conditions. The final aspect of the engagement was on end of life and supporting choice and control in planning for end of life and support with compassion and dignity according to a persons’ wishes.

The engagement period ended on 11 March 2025

NHS Nottingham and Nottinghamshire reviewed the Care Homes Team (NHS) services with the aim of creating a single model to replace the four different offers currently in practice countywide. Engagement was carried out with care home residents, their families and carers, and members of the workforce who deliver these services

A survey was carried out regarding the service received from the care home service team only. Across the county, these services have different names.

A summary of the different service that names are below: 
– Mid Notts Team
– Bassetlaw: Bassetlaw Care Homes Team 
– Nottingham City: Integrated Care Homes Team, Specialist Nurses 
– South Notts: Delivered from the GP Practice’s: Enhanced Health in Care Homes Teams/ Care home support

The period of engagement ended on 19 March 2025

The NHS in the East Midlands is reviewing how people can access fertility treatments. The aim is to create a standardised approach to fertility treatment across the region.

Currently, there are differences in the way people can access fertility treatments. The review addresses these differences in access, such as age, BMI, and the number of treatment cycles available between Bassetlaw and the rest of Nottingham and Nottinghamshire. It also considers access for same-sex couples, individuals with children from previous relationships, and single people.

This is your opportunity to share your thoughts and help shape the future of fertility services in the East Midlands to ensure that the new policy best serves our population.

The engagement period ran from 11^th November 2024 to 10^th January 2025.  All feedback was used to influence the final policy.

Watch a recording of the online public session, hosted on the 28th November below.

In response to Lord Darzi’s independent investigation report , released in September 2024, the Government is developing a Ten-Year Plan for Health. This is a key part of the new government’s Health Mission – “to build an NHS fit for the future” and responds directly to the Darzi report. As part of this work, the Engagement Team engaged with system partners, patients, and citizens through a range of different methods to gather their views on the Plan. In total 657 individuals participated by attending an engagement event. Staff members at the ICB fed into this work during the most recent Open House Day, January’s Staff Briefing, and also those who attended the Partner’s Assembly earlier this month. External local stakeholders, including local elected members, charity organisations, and the public also contributed their thoughts.

The report was submitted on 14 February 2025, but thoughts can still be shared until Spring 2025 via Change NHS

NottAlone is a website with mental health advice and links to local support for children and young people aged 0-25 in Nottingham and Nottinghamshire.

The website was created with input from young people, parents and carers, and professionals who work with young people to ensure that everything from the colours and images to the language and tone of voice felt appropriate.

Based on the success of this resource for local young people, the partnership behind NottAlone, which is made up of Nottinghamshire County Council, Nottingham City Council and the NHS Nottingham and Nottinghamshire ICB, has decided to expand the NottAlone project to include support and advice for people of all ages.

This means redeveloping the website to include information for adults, as well as keeping the existing content for young people the same. It also means having two colour schemes – one for the the young people’s part of the website and one for the adult’s.

Please take a moment to familiarise yourself with the existing website for children and young people: NottAlone website.

Essential viewing:

Please take a couple of minutes to watch this short video which explains some of the upcoming changes to the NottAlone website and why we need your views. You will need to watch this video before accessing the survey.

In June 2023, health and care colleagues published a document called the NHS Joint Forward Plan. This plan sets out how the NHS will deliver its priorities as well as how it will deliver against the Integrated Care Strategy. 

We are now refreshing the NHS Joint Forward Plan and would like to hear your views on how the plan has impacted you since it was published, and whether the four areas of focus are still the right ones.

We asked people to participate and provide us with some feedback on our plans via a survey. This survey gave you the opportunity to share your views, which are very important to us. 

The survey closed on Friday 29 March 2024. To view the report on the Joint Forward Plan Refresh, please click here.

Nottingham and Nottinghamshire ICB reviewed the services provided to wheelchair users across Nottingham and Nottinghamshire and heard from citizens and professionals who have experience of accessing these services.

The gathered views and feedback to understand how the services could be improved and what was already working well across Nottingham and Nottinghamshire.

Engagement activities closed on the 25 March 2024. To view a copy of the Wheelchair Services Review Report click here.

If you need any more information, please contact us at: nnicb-nn.communitytransformation@nhs.net or call 0115 883 9622. If leaving a message, please provide your contact details and a member of the team will get back to you.

NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) reviewed the services provided to children and young people (up to the age of 25) around Speech, Language and Communication needs (SLCN) and heard from parents and carers who have experience of accessing these services.

Nottingham and Nottinghamshire ICB commission specialist speech, language and communication services, offered to all children and young people (0-25 years) with high level SLCN. As part of their “Best Start” Strategy Nottinghamshire County Council have developed a robust early year’s pathway that supports children under 5, with SLCN.
Though similar services are offered within 4 wards of Nottingham City Council area, this is not offered across the whole Place.

This led to service offers being varied across Nottingham and Nottinghamshire and the potential for gaps in what was offered and inequity of offer to the local population.

The engagement process ended on 19 December 2023. Click here to view a copy of the Speech, Language and Communication Needs Engagement Report.

To view the You Said We Did document please click here.

Nottingham and Nottinghamshire ICB reviewed the Specialist Community Health Services across Nottingham and Nottinghamshire and heard from citizens, carers, and professionals who have experience of accessing these services.

Community Health Services are a vital component of what is available for our citizens in Nottingham and Nottinghamshire, however there was a need for change driven by, historic commissioning arrangements, local and national guidance (e.g. Major Conditions Strategy), the prevalence and complexity of disease and links with health inequalities and the Nottingham and Nottinghamshire Integrated Care Strategy. 

There was a movement away from a transactional relationship between commissioner and provider, and one that allows flexibility to meet the changing needs of citizens and populations. 

You can read a copy of the Specialist Community Services Engagement Report Executive Summary.

If you need any more information, please get in touch with the Community Transformation Team at: nnicb-nn.communitytransformation@nhs.net – please provide your contact details and a member of the team will get back to you.

NHS Nottingham and Nottinghamshire ICB carried out a listening exercise to gather and review a range of evidence about the best opening hours for the Urgent Treatment Centre (UTC) at Newark Hospital.

We are committed to maintaining a safe, sustainable Urgent Treatment Centre at Newark Hospital.

The Urgent Treatment Centre is and continues to be an important service offered within the Newark Hospital site. We are also fully committed to ensuring the Hospital continues to be an important and vital part of the health and care landscape in Newark. The Hospital has already benefited from a considerable expansion of services offered in recent years, including a £5.6m investment in new operating theatres and we expect this ongoing development to continue to bring in a wider range of services to the people of Newark. 

From the 4 September to the 17 October 2023 a Listening Exercise took place to hear from local residents about their experience of using the UTC – in particular whether the current opening hours are suitable or if there could be a different way to spread the opening hours over the day. 

Click here to view the Executive Summary of the Newark Urgent Treatment Centre Listening Exercise: Engagement Report

You can read the full copy of Newark Urgent Treatment Centre Listening Exercise: Engagement Report.

NHS Nottingham and Nottinghamshire ICB heard from those who have been affected by suicide, self-harm or suicidal thoughts, including carers, parents and professionals.

This survey helped to shape support for people who go through similar experiences in the future. The engagement closed on 31st July 2023.

Nottingham and Nottinghamshire ICB reviewed the alignment of our internal and external policies specifically around access to female sterilisation, and heard from citizens, carers, womens groups, and professionals.

On 1 July 2022 Bassetlaw CCG and Nottingham and Nottinghamshire CCG were brought together and replaced by a new organisation called NHS Nottingham and Nottinghamshire Integrated Care Board (ICB). Initially the policy relating to Access to Female Sterilisation was not consistent.

The engagement closed on 26 July 2023. A copy of the full report can be found A Click here to view a copy of the report on Access to Female Sterilisation.

Nottingham and Nottinghamshire ICB created a document called the NHS Joint Forward Plan. This plan sets out how the NHS will deliver what has been described in the Nottingham and Nottinghamshire Integrated Care Strategy. Click here to view a copy of the Integrated Care Strategy.

The Engagement closed on the 18 June 2023. A final version of the NHS Joint Forward Plan report can be viewed here.

Pre-Consultation Engagement – March 2022 Engagement Activity:

TNUH is a once-in-a-generation opportunity to transform the hospital services and facilities run by Nottingham University Hospitals NHS Trust (NUH). It is part of the Government’s New Hospital Programme, which is investing in buildings and equipment across the NHS, to ensure our healthcare system and staff have the facilities they need for the future – modern, safe and designed to provide the best possible care.

This phase of engagement has now concluded.

Please click here to view a copy of the Pre-Consultation Engagement Findings Executive Summary.

Click here to read further information on Reshaping Health Services in Nottinghamshire and the Tomorrow’s NUH Programme

To read more about the TNUH programme and the engagement work carried out in November and December 2020 click here and Click here to view copy of the engagement report carried out by Healthwatch in March 2021.

Continuing the Conversation – March 2023 Engagement Activity:

Further engagement work was carried out to gain feedback on how, and where, people would like to access care in the future. This feedback will help us plan for a full, public consultation on proposed service changes. 

We asked to hear more about three topics, services at Ropewalk House (Audiology, Diabetic Eye Screening, Breast Screening and Cochlear Implants). The experience of residents of Basford, Bestwood or Sherwood, who use services at City Hospital. Women’s, children and family services (e.g. maternity, neonatal and children’s services, including children’s emergency care and gynaecology).

This survey closed on Sunday 12 March 2023. Click here to view a copy of the final TNUH Targeted Engagement Report.

Nottingham University Hospitals NHS Trust (NUH) is in the process of building a new theatres complex and 20-bed ward at the City Hospital. To help reduce waiting lists and increase the number of beds available for emergency patients at the Queen’s Medical Centre, it is proposed that planned surgery for colorectal and hepatobiliary (HPB) patients is relocated from the Queen’s Medical Centre to this new facility at the City Hospital.

Outpatients, diagnostics and pre-operative assessment would remain at the Queen’s Medical Centre and the Treatment Centre, so there would be no change to delivery of these aspects of the service.

We engaged with patients, carers and people currently accessing these services to understand any potential impacts the move would have.

This survey closed on Sunday 13 November 2022. A copy of the Relocation of Colorectal and Hepatobiliary Services report is now available for information, please click here.

Nottingham and Nottinghamshire ICB mental health leads sought to understand views with regards to accessing information on adult mental health services, in Nottingham and Nottinghamshire and heard from people with lived experience, carers, and professionals.

This helped to inform the expansion of the NottAlone website, to enable an all-age, single point of access, for mental health information and support.

Mental health services for children, young adults and adults are delivered by numerous providers across Nottingham and Nottinghamshire. This means that for people to identify the services available, they have needed to know the websites to visit or the numbers to call. In addition, these services have often been promoted in isolation, rather than interlinked or through a specific pathway, leading to possible confusion for service-users, carers and health professionals. 

The engagement closed on 30 October 2022. A summary of the engagement findings can be found in this infographic.

A copy of the final report from all engagement activity can be found here.

To view the executive summary of the full report in Arabic, please click here.

Nottingham and Nottinghamshire ICB worked with Nottingham University Hospitals (NUH) to redevelop expand the neonatal unit and maternity theatre facilities at the Queen’s Medical Centre (QMC).

As part of this work, we spoke to families and members of the public who have recently used NUH maternity and neonatal services, professionals, and relevant community groups, to ensure the redesign work was carried out in such a way that families continued to have a positive experience of care during this period and beyond.

The engagement ended on the 28 July 2022. Click here to a view a copy of the Maternity and Neonatal Redesign Engagement Report.

NHS Nottingham and Nottinghamshire ICB heard from service users, patient representatives and carers who have had to access the stroke services provided by Nottingham University Hospitals for urgent and immediate treatment either at Nottingham City Hospital pre-July 2020 or at Queens Medical Centre post-July 2020.

In July 2020, the hyperacute and acute stroke services were temporarily moved from Nottingham City Hospital to Queens Medical Centre allowing all urgent and immediate treatment for patients with a suspected stroke to be centralised. This was based on national instructions from NHS England that had to be followed so that patients were less likely to catch Covid in hospital.

NHS Nottingham and Nottinghamshire ICB and Nottingham University Hospital reviewed this move and are looking at whether it should be made permanent.

This survey closed on Friday 15 July 2022. To request a copy of the report, please contact Katie Swinburn 07385360071.

NHS Nottingham and Nottinghamshire Clinical Commissioning Group (CCG) and NHS England and NHS Improvement (NHSEI) jointly established an independent thematic Review of maternity incidents, complaints and concerns at Nottingham University Hospitals (NUH).

This review was concluded on 10 June 2022 and for more information visit the maternity review website.

NHS Nottingham and Nottinghamshire CCG spoke with people living in Ashfield, Mansfield, Newark and Sherwood who recently accessed a same-day home visit after contacting their GP.

The review was carried out to assess the quality of the service. The ICB also wanted to understand carer’s views and experiences of the service. The work built on routine feedback collected on the service.

Engagement ended on the 17 May 2022. Click here to view a copy of The Acute Home Visiting Service Report.

Nottingham and Nottinghamshire CCG spoke to patients, patient representatives and GP Practice staff who accessed or were likely to access Interpretation and Translation Services because their first language was not English.

In Spring 2021 the CCG conducted a review of interpretation and translation services which looked at the current commissioned services and the needs of the population. It also looked at how potential changes to services would impact on patients. Feedback was gathered through two engagement events as well as an Equality & Quality Impact Assessment (EQIA).

In April 2022 a further period of engagement was scheduled to more deeply understand what patients and patient groups deem to be their priorities and their views on application of criteria when accessing interpretation and translation services. This involved online focus groups, a survey and community group visits. The feedback was gathered to inform the specification of a new service from December 2022.

Engagement activities ended on Monday 16 May 2022. Click here to view a copy of the Interpretation and Translation Services Report.