Mental Health
People living in Nottingham and Nottinghamshire can access mental health services including Talking Therapies and a 24 hour mental health crisis line. These services are free and do not require a referral.
Nottingham and Nottinghamshire Crisis Line
Nottingham and Nottinghamshire have a crisis line is open 24 hours a day, seven days a week, to people of all ages. Tel: 0808 1963779
If you’re in a mental health crisis, call the crisis line anytime of the day or night, and we can arrange for you to speak with a mental health professional. We can also advise you about other services, which can help you.
The crisis line is operated by local health workers. Don’t worry, they will help you get the right support.
Find out more on the Nottinghamshire Healthcare website.
Deaf BSL users
Skype address – BSLnotts
We want everyone to be able to access help when they need to so if you are Deaf or Hard of Hearing and use BSL you can contact the phone number 0808 196 3779 with the help of the video relay service run by Nottinghamshire Sign Language Interpreting Service using the Skype address BSLnotts. (Only available 9am to 5pm).
The person on the phone will ask you some questions about your worry, or those of the person you are calling on behalf of, so they can connect you to the person or service that will be most helpful to you.
If you’d prefer to access the helpline with help from the new BSL Health Access Service run by SignHealth and InterpreterNow which is open 24/7 you can at: https://www.bslhealthaccess.co.uk/bsl-users/
If you are supporting someone who is Deaf or Hard of Hearing who is having urgent mental health issues call: 0808 196 3779 . The helpline is open 24 hours a day, seven days a week and is open to people of all ages.
NHS Talking Therapies for people living in Nottingham and Nottinghamshire
Talking therapies are effective and confidential treatments delivered by fully trained and accredited practitioners. They can help with common mental health problems like stress, anxiety and depression.
You can access talking therapies for free on the NHS.
You can refer yourself directly to an NHS talking therapies service without a referral from a GP, or a GP can refer you.
NHS talking therapies services were previously known as Improving Access to Psychological Therapies (IAPT) services.
These services are still open and accessible during coronavirus (COVID-19). Help is available in person, by video, over the phone or as an online course.
Your local Talking Therapies services:
NHS Nottingham and Nottinghamshire Talking Therapies
Tel: 0333 188 1060
Website: www.notts-talk.co.uk
Sign Health (Talking therapies in British Sign Language)
Tel: 01494 687606
Website: gateway.mayden.co.uk
Your local Talking Therapies services explained
What do Talking Therapies services offer?
One in four people will experience depression or anxiety at some point of their lives. Help is available for people whose daily lives are affected.
Talking therapies services are psychological therapy services tailored to people’s needs and include cognitive behavioral therapy (CBT), group approaches, couples therapy and supported self-help for people who experience anxiety, depression, panic, phobias, trauma, low self-esteem or stress
Services also have employment advisors who can support people with common mental health problems who are in work, looking for work or returning to work.
Will I have to pay for Talking Therapies?
No, they are free on the NHS.
How long will I have to wait?
Waiting times can vary month to month, by service and will depend on what type of therapy is required. They are generally between 3-5 weeks.
How do I access a local Talking Therapies service?
There are two ways to be referred:
- Self-referral: where you access the service directly – usually by telephone, referral pack (with information about the service which may have been given to you by your GP) or online
- GP referral: where your GP refers you to the service following a consultation
If the referral is not accepted, you and your GP will be informed, or you may be referred to an alternative, more appropriate service.
If your referral is accepted, the provider will contact you to arrange an initial assessment.
Where can I get more urgent help?
Nottingham and Nottinghamshire have a crisis line is open 24 hours a day, seven days a week, to people of all ages. Tel: 0808 1963379
If you’re in a mental health crisis, call the crisis line anytime of the day or night, and we can arrange for you to speak with a mental health professional. We can also advise you about other services, which can help you.
The crisis line is operated by local health workers. Don’t worry, they will help you get the right support.
Find out more on the Nottinghamshire Healthcare website.
Videos
NHS Talking Therapies/IAPT animation video
NHS Talking Therapies/IAPT older adults/carers video
Talking Therapies/IAPT video in Urdu/Bengali/Mandarin/Arabic
Talking Therapies/IAPT and older adults video
Talking Therapies/IAPT and Long Covid video
NottAlone – providing mental health support to young people across Nottingham and Nottinghamshire
NottAlone is a dedicated website providing information and support for young people’s mental health across Nottingham City and Nottinghamshire County, with links to local support. There is advice and guidance on a range of subjects, from bullying and exam stress, to family separation and depression.
If you are aged under 25, or you are a parent/carer, or a professional who works with and supports young people, you can find information, advice and where to go to get help in Nottinghamshire on the NottAlone website.
Find out more: www.nottalone.org.uk
Nottinghamshire Crisis Sanctuaries
Nottinghamshire Crisis Sanctuaries can help you with support, information and guidance if you are over 18 years old and experiencing mental health issues or in a mental health crisis.
They are available across a number of locations in Nottingham and Nottinghamshire and are now open seven nights a week in the City, Beeston and Mansfield. The Worksop venue is open every Wednesday and Sunday.
The team is ready to listen and waiting to hear from you on 0115 844 1846.
You can also just drop in to one of the sanctuaries:
- Beeston – Yellow Wood Cafe, Chilwell Road: 6pm to 11pm Monday to Sunday
- Mansfield – top of St John Street: 4pm to 9pm Monday to Sunday
- Worksop – Hardy Street: 5pm to 10pm Wednesday and Sunday
- Nottingham City – Nottinghamshire Mind, 318 High Road, Chilwell: 6pm to 11pm Monday to Sunday
Each sanctuary will have three trained Crisis Intervention Workers who can help you with recovery-focused crisis support in a trusted and consistent space. If required, onward community referrals will be made.
If you don’t want to attend the Crisis Sanctuaries in person, you can get help on the phone or via video calling platforms.
For full information visit: https://www.nottinghamshirecrisissanctuaries.tv/.
If you need urgent help, you can call the Crisis Line on: 0808 196 3779.
TextShout
24/7 free and confidential mental health support text support via text messaging support service Shout
Shout is a free and confidential mental health support text messaging service to people of all ages living in Nottingham and Nottinghamshire. The service is open 24/7 and specially trained volunteers are able to help with anxiety, stress, loneliness, depression and suicidal thoughts as well as signposting to further support available locally.
Text the word Notts to 85258 for free, confidential support, 24/7
Useful links
•Nottinghamshire Crisis Sanctuaries: www.nottinghamshirecrisissanctuaries.tv
•Turning Point: www.turning-point.co.uk
•Nottinghamshire Mind: www.nottinghamshiremind.org.uk
•Rethink: www.rethink.org
•Mind: www.mind.org.uk
•Framework For Your Future: www.frameworkha.org
•NottAlone: www.nottalone.org.uk
