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Mental Health

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People living in Nottingham and Nottinghamshire can access mental health services including Talking Therapies and a 24 hour mental health crisis line. These services are free and do not require a referral.


Nottingham and Nottinghamshire Crisis Line

Nottingham and Nottinghamshire have a crisis line is open 24 hours a day, seven days a week, to people of all ages. Tel: 0808 1963779

If you’re in a mental health crisis, call the crisis line anytime of the day or night, and we can arrange for you to speak with a mental health professional. We can also advise you about other services, which can help you.

The crisis line is operated by local health workers. Don’t worry, they will help you get the right support.

Mental Health Recovery Workers will provide brief psychiatric screening, therapeutic/emotional support including immediate coping strategies and reassurance, information on other services they may wish to contact for ongoing support and how to access them. Call 0808 196 3779.


If people require more urgent support, they may be transferred to the Crisis Teams (provided by NHT) who operate 24/7 and provide face to face assessments and home treatment to people who would otherwise be admitted to hospital.


All age Suicide Crisis and Self-Harm Service

Harmless offer short-term holistic approach to manage and mitigate risk increase emotional regulation and distress tolerance and to stabilize through one-to-one recovery focused interventions, to anyone of any age experiencing suicidal crisis or self-harm or supporting a loved one in suicidal crisis or with self-harm. The service is for people of all ages.

Find out more on the Nottinghamshire Healthcare website.

All clients will be supported to develop crisis management plans and safety plans throughout their support journey. Sessions are offered in both a remote and face to face capacity dependent on client’s preference.

For Suicide Crisis service:

Email: crisis@tomorrowproject.org.uk

Call: 0115 880 0282

For Self-Harm service: Email info@harmless.org.uk

Deaf BSL users

Skype address – BSLnotts

We want everyone to be able to access help when they need to so if you are Deaf or Hard of Hearing and use BSL you can contact the phone number 0808 196 3779 with the help of the video relay service run by Nottinghamshire Sign Language Interpreting Service using the Skype address BSLnotts. (Only available 9am to 5pm).

The person on the phone will ask you some questions about your worry, or those of the person you are calling on behalf of, so they can connect you to the person or service that will be most helpful to you.

If you’d prefer to access the helpline with help from the new BSL Health Access Service run by SignHealth and InterpreterNow which is open 24/7 you can at: https://www.bslhealthaccess.co.uk/bsl-users/

If you are supporting someone who is Deaf or Hard of Hearing who is having urgent mental health issues call: 0808 196 3779 . The helpline is open 24 hours a day, seven days a week and is open to people of all ages.


Primary Care

In many instances, people seek help via their GP if they have concerns for their mental health. GPs might offer advice and signposting.

Social Prescribing Link Workers in primary care can help patients to improve their health, wellbeing and social welfare by connecting them to community services which might be run by the council or a local charity.

Referral into more specialist /secondary mental health services such as Local Mental Health Teams (LMHT) is also via a GP.


NHS Talking Therapies for people living in Nottingham and Nottinghamshire

Talking therapies are effective and confidential treatments delivered by fully trained and accredited practitioners. They can help with common mental health problems like stress, anxiety and depression.

You can access talking therapies for free on the NHS.

You can refer yourself directly to an NHS talking therapies service without a referral from a GP, or a GP can refer you.

NHS talking therapies services were previously known as Improving Access to Psychological Therapies (IAPT) services.

These services are still open and accessible during coronavirus (COVID-19). Help is available in person, by video, over the phone or as an online course.

Your local Talking Therapies services:

NHS Nottingham and Nottinghamshire Talking Therapies
Tel: 0333 188 1060
Website: www.notts-talk.co.uk

Sign Health (Talking therapies in British Sign Language)
Tel: 01494 687606
Website: gateway.mayden.co.uk

Your local Talking Therapies services explained 

What do Talking Therapies services offer? 

One in four people will experience depression or anxiety at some point of their lives. Help is available for people whose daily lives are affected.

Talking therapies services are psychological therapy services tailored to people’s needs and include cognitive behavioral therapy (CBT), group approaches, couples therapy and supported self-help for people who experience anxiety, depression, panic, phobias, trauma, low self-esteem or stress 

Services also have employment advisors who can support people with common mental health problems who are in work, looking for work or returning to work.

Will I have to pay for Talking Therapies? 

No, they are free on the NHS.

How long will I have to wait? 

Waiting times can vary month to month, by service and will depend on what type of therapy is required. They are generally between 3-5 weeks.

How do I access a local Talking Therapies service? 

There are two ways to be referred:

  1. Self-referral: where you access the service directly – usually by telephone, referral pack (with information about the service which may have been given to you by your GP) or online
  2. GP referral: where your GP refers you to the service following a consultation

If the referral is not accepted, you and your GP will be informed, or you may be referred to an alternative, more appropriate service.

If your referral is accepted, the provider will contact you to arrange an initial assessment. 

Where can I get more urgent help? 

Nottingham and Nottinghamshire have a crisis line is open 24 hours a day, seven days a week, to people of all ages. Tel: 0808 1963779

If you’re in a mental health crisis, call the crisis line anytime of the day or night, and we can arrange for you to speak with a mental health professional. We can also advise you about other services, which can help you.

The crisis line is operated by local health workers. Don’t worry, they will help you get the right support.

Find out more on the Nottinghamshire Healthcare website.

Videos

https://www.youtube.com/watch?v=Qa4I3mr9jX4

NHS Talking Therapies/IAPT animation video

NHS Talking Therapies/IAPT older adults/carers video

Talking Therapies/IAPT video in Urdu/Bengali/Mandarin/Arabic

Talking Therapies/IAPT and older adults video

Talking Therapies/IAPT and Long Covid video


Nottinghamshire Crisis Sanctuaries

Nottinghamshire Crisis Sanctuaries can help you with support, information and guidance if you are over 18 years old and experiencing mental health issues or in a mental health crisis.

They are available across a number of locations in Nottingham and Nottinghamshire and are now open seven nights a week in the City, Beeston and Mansfield. The Worksop venue is open every Wednesday and Sunday.

The team is ready to listen and waiting to hear from you on 0115 844 1846.

You can also just drop in to one of the sanctuaries:

  • Beeston –  318 High Road, NG9 1EJ: 6pm to 11pm Monday to Sunday
  • Mansfield –  top of St John Street, NG18 1QJ: 4pm to 9pm Monday to Sunday
  • Worksop – Hardy Street, S80 1EH: 5pm to 10pm Wednesday and Sunday
  • Nottingham City –  the Wellbeing Hub, 73 Hounds Gate, NG1 6BB: 6pm to 11pm Monday to Sunday

Each sanctuary will have three trained Crisis Intervention Workers who can help you with recovery-focused crisis support in a trusted and consistent space. If required, onward community referrals will be made.

If you don’t want to attend the Crisis Sanctuaries in person, you can get help on the phone or via video calling platforms.

For full information visit: https://www.nottinghamshirecrisissanctuaries.tv/.

If you need urgent help, you can call the Crisis Line on: 0808 196 3779.


TextShout

24/7 free and confidential mental health support text support via text messaging support service Shout

Shout is a free and confidential mental health support text messaging service to people of all ages living in Nottingham and Nottinghamshire. The service is open 24/7 and specially trained volunteers are able to help with anxiety, stress, loneliness, depression and suicidal thoughts as well as signposting to further support available locally.

Text the word Notts to 85258 for free, confidential support, 24/7

Useful links


Children and Young People’s Mental Health Services

NottAlone – providing mental health support to young people across Nottingham and Nottinghamshire

NottAlone is a dedicated website providing information and support for young people’s mental health across Nottingham City and Nottinghamshire County, with links to local support. There is advice and guidance on a range of subjects, from bullying and exam stress, to family separation and depression.

If you are aged under 25, or you are a parent/carer, or a professional who works with and supports young people, you can find information, advice and where to go to get help in Nottinghamshire on the NottAlone website. 


Targeted Child and Adolescent Mental Health Services (CAMHS)

The Targeted Child and Adolescent Mental Health Services (CAMHS) work with children and young people who are struggling with their mental health from birth to the age of 18.

CAMHS also works with the families and carers of those young people, or professionals who are working with them.

The service provides support in a base near where the individual lives, or in an environment where they feel comfortable, such as in school, a health centre, or a youth centre.

Following a referral, CAMHS may offer:

  • Self-help
  • Support to access the service best suited to the person
  • Therapeutic work which could either be one-to-one, or in a group.
  • Access to the digital therapeutic offer of SilverCloud which is an online therapy for young people, using a Cognitive Behavioural Therapy strategies to support and manage emotional health difficulties
  • Consultation with professionals

Young people and parents and carers can self-refer to Targeted CAMHS.

If you want to access CAMHS, you can complete a referral form.

Please note, CAMHS work across Nottingham city and work with families who have a registered City GP. Targeted CAMHS host the city Single Point of Access (SPA) where referrals are sent, screened and agreed outcomes are established.


Be U Notts

Find out more: www.nottalone.org.uk

Be U Notts provides a range of emotional wellbeing and mental health support for children and young people aged 0-25, with low/mild presenting needs, across Nottingham and Nottinghamshire. This includes:
• 1-1 counselling (face to face or virtual)
• Online counselling
• Group work
• Drop-in sessions
• Self-harm risk support
• Advice and guidance for parents
• Training and consultation for professionals
Be U Notts accepts referrals from all professionals and self-referral from young people (age 12+) and their parents/carers.
Call: 0115 708 0008
Complete the online referral form: Referral Form (mayden.co.uk)
For further information about Be Notts please visit their website.


Community CAMHS

Community CAMHS supports children and young people aged 0-18, presenting with mild/moderate through to severe and complex mental health needs, across Nottingham and Nottinghamshire.

This includes:

• 1-1 face to face interventions including CBT/DBT, psychiatrist and psychologist support depending on need
• Group work
• Psychoeducation
• Self-guided help
• Family support
• Art therapy
• Medication


CAMHS also includes a range of specialist services including:


CAMHS Eating Disorders Service
• CAMHS Crisis, Liaison and Home Treatment
• CAMHS Looked After and Adoption Service
• CAMHS Intellectual Disability Service
• CAMHS Head2Head
Community CAMHS accepts referrals from all professionals and self-referral from young people (aged 12+) and parents/carers.
For further details on how to refer please visit the Child and Adolescent Mental Health Services (CAMHS) website.


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