This accessibility statement applies to this website:

This website is run by the Nottingham and Nottinghamshire Integrated Care Systems and Nottingham and Nottinghamshire Integrated Care Board. We want as many people as possible to be able to use this website. That means you should be able to:

  • change colours, contrast levels and fonts using either your Operating System or web browser controls
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just the keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, Voiceover or built-in browser features)
  • read most of the website on devices without a screen, like a braille computer
  • use the website even if JavaScript is switched off.

We’ve also made the website content text as simple as possible to understand.

AbilityNet has advice and tutorials on how to make your device easier to use if you have a disability.

This website’s accessibility:

We know some parts of this website are not fully accessible, for example:

  • You cannot modify the line height or spacing of some text.
  • Videos of meetings use automatic captioning which can include inaccuracies.
  • Some videos have no subtitles
  • Contrast between text and background for some elements in PDFs can be improved for increased readability.

Feedback and contact information:

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us via:

  • email
  • call or text If texting or 07385360071 leaving a message, please provide your contact details and a member of the team will get back to you. 

Reporting accessibility problems with this website:

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

Contact us by phone

Find out how to contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

What we’re doing to improve accessibility:

To maintain a high standard of accessibility for new content, and improve existing content as outlined above under “How accessible this website is” (and further where possible), we regularly:

  • review specific aspects of our site’s accessibility and usability
  • conduct automatic and manual accessibility checks across the site
  • correct errors or implement improvements and
  • cascade best practice approaches to content editors.

Preparation of this accessibility statement:

This website was last tested by Nottingham and Nottinghamshire ICB on 13th March 2023 when the following tests were carried out on a sample of pages and content types:

  • Text resizing / page zoom
  • Colour and contrast changes
  • Alt-text check for all images
  • Navigating with keyboard alone
  • Submitting forms with keyboard alone
  • Tests with Silktide and axeDev
  • Navigating and accessing content with Read Aloud (text to speech voice reader)
  • Manual visual checks for accessibility.

Our sample was chosen by selecting prominent examples of each of the following content types (multiple examples where they exist):

  • Homepage,
  • Top level content landing pages,
  • News posts,
  • Contact form,

Issues with technology:

The vast majority of our website works correctly on any web technology. For security reasons, we only support TLS 1.2 and higher security protocols, and this means that some older browsers will not show the site.

How our site looks and work is based on HTML5, and we test for and support the following browsers:

We also test in the Lynx browser to ensure that the site renders correctly for non-screen users.

You may experience unexpected behaviour in other browsers, although we use fully validated code which should work on any modern (HTML5) browser.

Internet Explorer no longer supported

Nottingham and Nottinghamshire ICB no longer support Internet Explorer, as this browser is now at the end of its lifecycle.

Issues with links:

We are aware of the following issues within the links on our site:

  • some link text doesn’t make sense when read on its own (for example ‘click here’), we will correct these as we identify them
  • on some pages there are multiple links with the same link text but different destinations on one page
  • many older PDF files contain broken links which do not resolve – we do not intend to resolve these as it is a disproportionate burden for files which are no longer in active use.

We scan the website for broken links and look to fix them as soon as they are identified.

Issues with PDFs and other documents:

PDFs are not able to comply with the requirements of the web accessibility standard, and we do not generally upload new PDFs. Where we do create new PDFs, we use the PDF/A standard which is more accessible. Our site contains a large number of PDFs created in previous years.

Where these are no longer being updated, we do not intend to recreate them in accessible versions as this would be a disproportionate burden. The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We do not generally add new PDFs to our site. There are some exceptions:

  • we add some PDFs as downloads of reports or publications, but where a web page version is also available
  • our annual reports, which must, by law, be laid before parliament in a printed version, and then appear unaltered
  • our directions and data provision notices which must, by law, include a signature in order to be valid
  • downloads intended for print purposes, such as posters.