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NHS urgent and non-urgent care options

The NHS is here for you and so if you are concerned about symptoms or need to access care quickly, there are a range of options available to help.


Pharmacies can offer over-the-counter advice and treat common illnesses such as colds, sore throats, stings and allergies. Many pharmacies are offering additional services for common conditions including urinary tract infections, middle ear infections in young children, skin infections including impetigo, infected eczema and infected insect bites.

Read more about Community Pharmacies in Nottingham and Nottinghamshire.

NHS 111 Online

The quickest way to receive medical help is via NHS111 online. Once a patients calls 111 or visits 111 online they will be able to receive advice or be navigated to the most appropriate service, first time by a trained operator. The operator will even be able to book appointments and timeslots at the most appropriate health service for your needs.

Visit the NHS Urgent Treatment Centre

  • Nottingham – The NHS Urgent Treatment Centre (next to the BBC building) is open every day from 7am-7pm. It deals with non-life threatening injuries and health problems. You don’t need an appointment to attend. Seaton House, London Road, Nottingham, NG2 4LA Tel: 0115 883 8500
  • Newark – Newark Hospital is open 9am-10pm (last patient seen at 9.30pm). It can be found on Boundary Road, NG24 4DE

GP practices

Talk to your GP, nurse or other healthcare professionals about symptoms that aren’t going away. They can offer telephone, online or face-to-face consultations. Contact 111 to see an out of hours GP.

Nottingham and Nottinghamshire Mental Health crisis line

Nottingham and Nottinghamshire have a mental health crisis line which is open 24 hours a day, seven days a week, to people of all ages. Contact: 0808 196 3779

Concerns about a child aged five and under

These web pages provide you with consistent and high-quality advice from local health professionals about common childhood illnesses, including advice on what ‘red-flag’ signs to look out for, where to seek help if required and how long your child’s symptoms are likely to last.


Please use A&E or call 999 if you are facing life threatening illness or injury.