Community Recovery & Treatment Service

• Nottingham City. Nottingham Recovery Network provides a wide range of services to help people who are using drugs and alcohol in an unhealthy way, move towards recovery. The use of alcohol and drugs can exacerbate poor mental health. Substance use and mental ill health frequently occur together, aim to address all issues collectively for each person, providing a holistic approach to treatment and recovery. Contact/self-refer here. Services includes:
  • Drop-in sessions,
  • Clean Slate (support for those on criminal justice pathways who use drugs and alcohol),
  • Rough Sleepers Drugs and Alcohol Team (support for people experiencing homelessness who use drugs and alcohol,
  • New path to employment,
  • Support for families/concerned others.

Pharmacy Needle Exchange

• Change Grow Live. Change Grown Live offers a needle exchange service across Nottingham and Nottinghamshire. There is no need to book an appointment or provide your personal details. You are welcome to turn up during opening hours to exchange needles, syringes and other injecting equipment as well as safe disposal of used needles. This service is available at participating community pharmacies. To find your nearest needle and syringe programme click here.

• The Health Shop. The Health Shop provides specialist sexual health and harm reduction service in addition to needle exchange for those residing in Nottingham City.

The Place

• The Place is an integrated young people’s service offering a range of interventions appropriate to the needs and desired outcomes of children and young people aged 18 years and under in Nottingham City who use alcohol and drugs.
• This service includes a young adults’ service (18-25), and offers support to families or others concerned.
• If a young person is under the age of 13, parental consent is required for referrals.
• You can find out more information about The Place and how to self-refer by visiting their website.

The Level

• The Level provides recovery-focused inpatient, medically assisted stabilisation, detoxification and withdrawal from drugs and alcohol.
• Whilst this service is available for adults resident in Nottingham City with a referral from Community Substance Misuse Services, The Level also accommodates private clients.
• To learn more about this service please visit their webpage.

Change Grow Live

• Change Grow Live is a free and confidential advice and support service for everyone at any age living in Nottinghamshire who is experiencing problems with drugs and/or alcohol.
• The service includes support for individuals, children, and family members impacted by someone else’s substance use.
• You can access their self-referral form via the webpage.
• They welcome referrals from young people, family, friends and professionals. They will need the young person’s consent if you are contacting on their behalf and if you are under the age of 13, they will need consent from a parent.

Carers Hub Service

• Carers Federation, Carers Hub Service (CHS) is a free and confidential service that supports unpaid Carers living in Nottingham City or Nottinghamshire.
• CHS provides a support service for unpaid Carers by giving them an opportunity to meet other Carers through support groups, helping them to reduce isolation and loneliness and to access the help and support they need.

Young Carer Support

• Young Carers Notts is a free and confidential service that helps young carers aged 5-17 to take a break and get information, advice and support about caring.
• They hold regular events where young carers across the county can meet, make new friends and learn new skills – and try fun activities. 

• Call 0300 131 0300 Option 1 then Option 3 then Option 1.

0-19 Public Health Nursing Service

• Some elements of the 0-19 Public Health Nursing Service can be accessed via self-referral. The service elements that you can self-refer to are:
  • Children’s Health Advice Hub. This service allows you to speak to a nurse about your child’s health and development.
  • Breastfeeding support drop-in sessions.
  • School-based drop-in clinics for 11-19 year olds.

Mental Health

• Kooth. Kooth online counselling and support service for children and young people (11-24 years). Call 0845 330 7090 or visit the webpage where you can download a free app.
• The app includes a judgement-free forum to get advice, help others and share your story.

• Young Minds. Whether you want to understand more about how you are feeling, find information about mental health conditions or find support, the guides on the webpage are there to help.

Young People Sexual Health Services

• Nottingham University Hospitals offers a young people friendly sexual health service for young people age 13-25.
• The services provide free and confidential help, support and advice.
• Services include free contraception, min screening, pregnancy testing, and emergency contraception.
• Nottingham’s sexual Health Services also offer Drop-in and Outreach clinics specifically for young people to access.

Wellbeing Support for under 25s

• The Mix. The Mix are there to support you through the challenges you are facing, from mental health to money, from homelessness to finding a job, from break-ups to drugs.
• They offer a counselling service for those looking for short-term help with mental health and emotional wellbeing. The telephone and webchat counselling service is available to young people aged 11-25 years old.
• There are a variety of Apps, discussion board as well as online chat groups.

• MindEd for Families. MindEd for families is here to help inform and better equip you when dealing with children and young people wellbeing and mental health.

• Kidscape. Kidscape is an award-winning bullying prevention charity. Supporting children and their families across England and Wales to challenge bullying and to have happy, healthy relationships. They offer friendly, impartial, non-judgemental information, advice and support to parents, carers, family members or professionals who are concerned about a child – either because they are being bullied, or because they may be involved in bullying others.
  • Parent Advice Line. Open on Mon and Tue 0930 – 1430. Call 0300 102 4481, Email parentsupport@kidscape.org.uk or WhatsApp 07496 682 785 . Alternatively you can book a call with an advisor at a time that suits you.

Early Help

• The Nottingham Early Help Partnership Webpage can be found here.
• To refer for Early Help support please complete the self-referral form

Family Hubs

• To refer for support from the Family Hubs please complete the self-referral form
  • Bestwood Family Hub: 01158 761 890
  • Broxtowe Family Hub: 01158 763 888
  • Meadows Family Hub: 01158 761 320
  • Hyson Green Family Hub: 01158 763 888

Community Ophthalmology

• Community Ophthalmology provides minor and urgent eye care services including low vision assessments, provision of low vision aids, and advice and support.
• There are two providers of Community Ophthalmology in Nottingham City and Bassetlaw. You can find out how to self-refer into the relevant service below:
  • Bassetlaw. The following services are available through Primary Eyecare for patients registered with a Bassetlaw GP only:
    • Community Urgent Eyecare Service
    • Pre-Cataract Service
    • Post-Cataract Service 
    • Glaucoma Repeat Readings Service
    • Children’s Post Vision Screening
    • Age-related Macular Degeneration (AMD) Pathway
    • Eye Casualty Follow-Up Service  (Available for patients referred from Nottingham University Hospital NHS Foundation Trust).
  • Nottingham City. EMMS can provide a full low vision assessment and determine whether a magnifying device would be beneficial in maximising a patient’s residual vision. 
  • Following the assessment the service can offer a wide range of devices to suit patient’s needs.
  • To self-refer for a low vision assessement visit EMMS Healthcare

• My Sight Notts, Seeing beyond sight loss. My Sight Nottinghamshire has existed since 1843 and is the sight loss charity for people across Nottingham City and Nottinghamshire. They provide a range of practical and emotional support services and social activities designed to boost confidence, support you to adapt to living with sight loss and regain your independence.
• To self-refer to their services, you can complete the self-referral form including an accessible version.

• Royal National Institute of Blind People (RNIB): RNIB gives blind and partially sighted people the life-changing support they need to live fulfilled, independent lives. If you have sight loss or an eye condition, or support someone who does, and would like information or support, you can call the helpline on 0303 123 9999 or complete the contact form.

• Your Health Notts provides a Falls Prevention Programme which is a progressive exercise initiative designed for individuals aged 55 and over facing mobility or stability challenges.
• These sessions focus on strength, balance and overall well-being, the key to preventing the likelihood of falls.
• The programme is delivered by qualified instructors, for the eligibility criteria and further information please visit the website.
• You can self-refer via phone or online.

East Midlands Gambling Harms Service: Specialist therapies, treatment and recovery to those affected by gambling addiction and gambling problems

Integrated Wellbeing Service

• Nottingham City. This service provided by Thriving Nottingham offers a range of health improvement interventions such as smoking cessation, weight management and physical activity. You can contact Thrive Tribe to make an initial referral, which includes an initial assessment, ongoing support dependent on your needs.

• Nottinghamshire. The service is provided through Your Health Notts who understands each person’s path to a good health is different. Through using “My Story”, they will listen to you and learn about your health experiences, what is important to you and your goals. The aim being to provide you with the tools and resources you need to make informed decisions about your health and well-being.

Smoking

• Nottingham City. If you live in Nottingham City and would like help to stop smoking, please visit Thriving Nottingham, or email them on hello@thrivingnottingham.org.uk. Thriving Nottingham provide stop smoking services and is free of charge to all Nottingham City residents.
• Nottinghamshire. If you are ready to stop smoking, the team at Your Health Notts is ready to support you. They will provide you with the tools, support and guidance required to stop.

Weight Loss

• Nottingham City.  Contact Thriving Nottingham if you live in the Nottingham City area, for access to expert weight-loss advice, help with nutrition and exercise, a digital weight-loss plan, and the support of health-coach guidance. Alternatively, find out more about access to the the 12-week NHS Digital Weight Management Programme.
• Nottinghamshire. ABL Health through Your Health Notts offers 12 weeks of free nutritional and physical activity support. You will be supported to make positive, practical and realistic changes to achieve and maintain a healthy weight and lifestyle. Alternatively, find out more about access to the the 12-week NHS Digital Weight Management Programme.

Mental Health Services

• For information about Mental Health Services in Nottingham & Nottinghamshire, including services that you can self-refer to, please visit our seperate Mental Health page.

Nottinghamshire Talking Therapies

• Nottingham and Nottinghamshire Talking Therapies is a free and confidential NHS service designed to help with common mental health problems such as stress, anxiety and depression.
• Anyone aged 18+ and registered with a GP can access support.
• You can self refer through: Digital Assistant, Online Form, By Phone 0333 188 10 60

Be U Notts

• Be U Notts is a free, accessible and convenient mental health and emotional wellbeing support service for people between 0-25 years of age and their parent and carers who live in Nottingham and Nottinghamshire (excluding Bassetlaw) and are registered with a local GP.
• The service provides early interventions for children and young people experiencing mild to moderate mental health and emotional wellbeing needs.
• Self-Referral form.

Physiotherapy

• These services provide assessment and management of joint and muscle problems in adults. To find out more about self-referring to a physiotherapy service please visit the relevant link below.

• Broxtowe and Gedling. Physiotherapy services are provided by Connect Health.
  • You can self-refer to the service if you are over 16 years of age.
  • If your problem relates to a fracture, long COVID, recent operation, or women’s health please speak to your GP.
  • A family or friend can refer you to the service if you are unable to do so. Please note that they will need to provide your name, date of birth, address and NHS number.

• Mansfield, Ashfield, Sherwood and Newark. You can self-refer for a review with the Physiotherapy team who are specialists in providing treatment for all types of conditions affecting the joints, muscles, tendons, and bones in your body. Some Common examples include:
  • joint and muscle symptoms
  • back and neck symptoms
  • rehabilitation after fractures or orthopaedic surgery
  • soft tissue injuries
  • whiplash
  • sports injuries
• You can download and complete the self-referral form
  • either send the form via email to MSKReferralHub-Admin@nottshc.nhs.uk or drop it into one of the centres.

• Nottingham City. This service is for people with bone, muscle or joint problems, such as back pain, whiplash injuries, arthritis, sprains, strains and sports injuries.
  • Your registered GP must be within the Nottingham City area, please use the online referral form or call 0115 883 8320

• Rushcliffe. The Circle Rushcliffe MSK service promotes informed patient choice and drives its providers to achieve excellent clinical standards and high-quality outcomes. Our hubs can be found at the following locations:
  • Castle Healthcare Practice, 50-60 Wilford Lane, West Bridgford NG2 7SD
  • Spire Nottingham Hospital, Tollerton Lane, Tollerton, Nottingham NG12 4GA
  • West Bridgford Tennis Club, 5 Little Bounds, West Bridgford, Nottingham NG2 7QA
• Self referrals can be started through this link.

First Contact Practitioners

• Your GP service may host a First Contact Practitioner, this will enable you to see a physiotherapist hosted by your GP service without requiring a GP referral.
• To find out if your GP service has any First Contact Practitioners, please visit your GP surgery’s website, or contact them directly.

Podiatry Services

• Anyone registered with a Nottinghamshire GP with a foot problem may be able to access NHS podiatry services.
  • Unfortunately, routine podiatry treatment or simple nail care is unavailable for people who do not have a medical condition that impacts on their foot health or have a minor foot problem.
  • Please visit Nottinghamshire Healthcare website for details relating to eligibility criteria.

• The self-referral form can be accessed here. The completed form should be emailed to: PodCommunityAdmin@nottshc.nhs.uk.
  • Please include a photo of the foot / feet problems where possible.

• Abortion. This service provides termination of pregnancy for patients up to 23 weeks + 6 days. Patients must be registered with a GP to self-refer. There are 3 providers of this service in Nottingham & Nottinghamshire, please visit their websites to find out more:
  • British Pregnancy Advisory Service (BPAS). BPAS provides a wide range of advice and treatment from pregnancy testing, councelling, contraception and abortions. To find out more and/or book an abortion visit the webpage.
  • MSI Reproductive Choices. MSI Reproductive Choices specialise in treatment, advice and support for people considering abortion.
  • National Unplanned Pregnancy Advisory Service (NUPAS). NUPAS are abortion specialists that put your needs at the centre of their care. As part of the abortion care treatments offered, they provide additional services to promote sexual health and wellbeing, for example abortion councelling, post-abortion contraception and STI testing. You can self-refer via this link

C-Card Scheme

• The C-Card scheme provides education, sexual health resources, condoms and lubricant for young people aged 13-25 living in Nottinghamshire.
• You don’t have to be having sex to use this service, the advice is free and confidential and is aimed at helping young people make the right choice about their sexual health.
• Virtual registration (16+) and postal pick-ups are now available.
• A C Card worker will contact you to arrange a virtual meeting.

Sexual Health Services Nottingham & Nottinghamshire

• Sexual Health Services Nottingham & Nottinghamshire provides free and confidential sexually transmitted infection (STI) screening and treatment, information and advice, including counselling on sexual health matters and the full range of reversible contraception methods, including emergency contraception.
• For advice, treatment or to book an appointment, please call the central booking/information line 0300 131 7010.
• When you access Sexual Health Services Nottingham & Nottinghamshire via the central booking telephone line, you will be triaged by one of our reception staff. This means that they will ask you a short list of questions to identify where you might be best seen. Individuals with no symptoms can usually be allocated an appointment at any site, whereas those with symptoms may need an appointment at a specific site.

Online Sexual Health Screening

• SH:24 provide free Online Sexual Health screening (Chlamydia and Gonorrhoea – dual) with a free at home test and condom and lubricant distribution.

Sexual Health Services – Pharmacies

• Your local pharmacy may offer chlamydia screening and treatment, and oral Emergency Hormonal Contraception.
• Please refer to the individual pharmacy’s website to find out if they offer this service.

The Health Shop

• The Health Shop provides specialist sexual health and harm reduction service in addition to needle exchange.

Vasectomy Service

• The service provides quality vasectomy procedures under local anaesthetic.
• This service is available to all adult males of sound mind, not acting under external duress and are registered with an NHS Nottingham and Nottinghamshire General Practitioner (GP).
• For more information about the service and how to self-refer, please visit the provider website.

The Royal British Legion (RBL)

RBL provides lifelong support to serving and ex-serving personnel and their families. The support starts after one day of service and continues through life, long after service is over. They offer a variety of services including:

• Care Homes
• Admiral Nurses working with Dementia UK
• Recovery Services
• Financial Support/Employment
• Social Support
• Physical and Mental Health

For more information RBL can be contacted on 0800 802 8080 or live chat between 0800 – 2000 daily or email info@britishlegion.org.uk.

Soldiers Sailors Air Force Association (SSAFA)

SSAFA supports both regulars and reserves in the Royal Navy, the Royal Marines, the British Army and the Royal Air Force and their families, including anyone who has completed National Service. The focus is on providing direct support to individuals in need of physical or emotional care. They provide a variety of service which includes:

• Addiction
• Relationship breakdowns
• Financial assistance
• Homelessness
• Post-traumatic Stress
• Disability

For more information call FORCELINE on 0800 260 6780, Mon-Fri 0900-1700. Or send a message for an advisor to contact you.

The Royal Navy Benevolent Trust

The Royal Navy Benevolent Trust supports serving or former Warrant Officers and below in the Royal Navy, Royal Marines and their dependants. Also providing care for older people in their care homes. They offer a varity of support including but not limited to:

• Financial Assistance
• Domicilary Care
• Education
• Respite Breaks
• Medical and Dental

Find out more by calling 02392 690 112, emailing rnbt@rnbt.org.uk or submitting a request form.

Army Benevolent Fund

The Army Benevolent Fund is the Army’s national charity, for soldiers, past and present, and their families for life. Support is offered across six key areas:

• Independent living
• Elderly care
• Education and employability
• Mental fitness
• Families
• Housing

Find out more by calling 0207 901 8900, emailing info@armybenevolentfund.org or completing this request form.

Royal Air Force Benevolent Fund (RAFBF)

The RAF Benevolent Fund supports current and former RAF personnel and their families. Any member of the RAF Family can refer themselves by calling the Wellbeing Services helpline on 0300 222 5703, emailing support@rafbf.org.uk or completing the Request form. 

Support is available, including:

• Financial assistance
• Emotional wellbeing support
• Relationship counselling
• Telephone friendship groups
• Breaks for serving Families
• Youth Support
• Housing and care
• Care breaks

The helpline is open Monday – Friday 09:30 – 15:30. Outside these hours please either leave a voicemail or email.

• The places where people live, learn, work, and play shape health in many ways. The availability of healthy and affordable food, open spaces, places to meet, good homes and jobs can all benefit our physical and mental health.

Changing Futures

• Changing Futures Nottingham offers a range of services to support people with severe multiple disadvantages. Services include:
  • Navigator Services providing intensive support for people facing severe multiple disadvantages.
  • A Lived Experience programme, which provides opportunities for people with lived experience to become involved with improving services to people experiencing severe multiple disadvantages, such as being elected to the more formal Experts by Experience Board or attending the Expert Citizens Group.   
  • An Independent Advocacy Service which provides independent advocacy for people experiencing severe multiple disadvantages. You do not need to be a Changing Futures beneficiary to access this service, but your complaint must be about an agency providing services to people experiencing severe multiple disadvantages.
• You can self-refer to Changing Futures Nottingham.

Green Doctor

• The Green Doctor service offers free, impartial advice and support to help you save energy, reduce your bills, and live in a more sustainable home.
• A home visit can be arranged to show you how you can save money on energy.
• The service helps people to understand bills and tariffs, and provides accessories, such as draft excluders and light bulbs.

Into the Mainstream

• Into the Mainstream service supports refugees and people seeking asylum to access healthcare appropriately.
• They assist with a range of things including GP registration, access to dentists, opticians, mental health services, maternity care and advice on rights to NHS services.

Maximising Independence Service

• The Maximising Independence Service (formerly known as the Notts Enabling Service) aims to improve your independence.
• They agree goals that work to your strengths and develop a plan to improve your life skills and confidence.
• Their Promoting Independence Worker will work with you on your goals for up to 12 weeks.
• This service is available for adults with social care needs regardless of age or disability, including young people who are approaching adulthood.

Employment Support – Standguide

Standguide supports people across Nottingham and Nottinghamshire with physical and/or mental health conditions to find sustainable employment based on individual needs and requirements, through their Individual Placement and Support Programme. They will work with you to understand your current barriers to employment and your vocational goals.

Do you need help:

• Finding a job that suits your health needs?
• Addressing barriers that are stopping you from finding work?

Are you:

• At risk of losing your job due to your health?
• Ready to return to work after long-term sickness and in need of support?

The programme can:

• Give you advice and help to reach your job goals
• Work with you 1-2-1 to plan your career and boost your confidence
• Provide benefits counselling and support
• Work out what skills you have got and what jobs would suit them
• Help you create a CV and apply for jobs
• Talk to employers on your behalf
• Help you prepare for interviews
• Help plan travel to your new job
• Work with you and your employer to help you keep your new job

To self refer call 0161 881 4826, option 5 or textphone 18001 0161 881 4826 or Email referrals@standguide.co.uk

Deaf or hard of hearing? Relay UK makes chatting easier, simply download Relay UK app via the App Store for iPhone or iPad or at Google Play for Android devices, or visit www.relay.uk.bt.com

Bassetlaw Community and Voluntary Service (CVS)

• Bassetlaw CVS is a registered charity that works to challenge deprivation, health inequalities and social exclusion through supporting local residents and voluntary and community groups across Bassetlaw and Bolsover.
• Bassetlaw Social Prescribing Link Workers: Improving the health and wellbeing of Bassetlaw residents through supported access and navigation into local services and support. Find out more here.
• Bassetlaw Hospital Support Services: BCVS also employ voluntary and community service advisors at Bassetlaw Hospital within the A&E department and hospital discharge. They support hospital patients access the services and groups that they might need to help them. Find out more here.

Bolsover Community and Voluntary Service (CVS)

• In October 2022, Bolsover CVS opened up a new office base in Bolsover Town, after a few years of sharing office space in Bassetlaw.

• Cost of Living – Bolsover: This information has been produced by Bolsover CVS in partnership with Bolsover District Council, Derbyshire County Council and Treacle.me to ensure that everyone living in Bolsover knows where and how to access the help and support available in the area. You can download PDF version of this information here.

Newark & Sherwood Community and Voluntary Service (CVS)

• Newark & Sherwood CVS aims to help create, develop and support a robust, sustainable, thriving, empowered community and voluntary sector across the district. To improve the quality of life for people living in the Newark and Sherwood area, and to make the district a great place to live. Some of the services include:
  • Door2Door: Door2Door is available 9am – 5pm Monday to Friday for residents across the Newark and Sherwood district who struggle to access or use public transport. Journeys can be used to visit friends, attend social activities, regular medical appointments; such as doctors and opticians, or maybe just to go shopping. Volunteer drivers use their own vehicle to collect Door2Door members from their home address and ensure they get home again safely. All Door2Door volunteers have been DBS checked and received full training. We provide transport for disabled people, people with long term conditions, vulnerable older people and those often isolated and in rural communities.
  • Best Years: We believe that everyone should be able to enjoy the ‘best years’ of their life, be in control of their future, and have access to the right types of help when and where they need it. Best Years improves lives of over 65s in Newark and Sherwood by offering friendship, social connection and support, leading to better mental and physical health and wellbeing.

Nottingham Community and Voluntary Service (CVS)

• Established in 1875, Nottingham CVS aims to improve the quality of peoples lives in Nottingham by strengthening the voluntary and comunity sector. Nottingham CVS supports the voluntary and community sector through:
  • Volunteering: improving the quality of volunteering and breadth of volunteering opportunities across the city;
  • Voluntary sector development: strengthening the voluntary sector’s capacity to help its clients through promoting best practice, funding advice and training;
  • Voices: speaking up for the voluntary sector on issues crucial to its future, and increasing the sector’s access to, and influence upon, decision makers.

Rushcliffe Community Voluntary Service (CVS)

• Rushcliffe CVS works to support independent living, particularly for those who are frail, elderly and vulnerable. They help people to stay physically and socially active, feel less isolated and improve their wellbeing. They offer several services that you can make a self-referral for including Befriending Service, Transport support and Handy Housekeepers.

Citizens Advice Bureau

• Citizens Advice is a national charity and network of local charities that offer free confidential advice. They are contactable over the phone, online and in person.

Notts Help Yourself

• The Notts Help Yourself website is designed to help people find information about a whole range of organisations and services cross Nottingham & Nottinghamshire including:
  • Activities, groups and events in your local community,
  • Childcare providers,
  • Support for children and young people aged 0 – 25 with a special educational need and / or a disability,
  • Health and social care information and support for adults and children,
  • Workplace health schemes.

• If you know someone in the community who might benefit, but they don’t have a computer, they can access Notts Help Yourself in any local library or children’s centre. People can also contact the Customer Service Centre (Nottinghamshire County Council). 

NHS

• You can access information on a wide range of health conditions on the NHS website Health A to Z – NHS (www.nhs.uk)

CVS Directories

• By encouraging people to navigate the wealth of support services available, we can reduce the pressure on health and care services by connecting the public and patients with quality assured community services.
• They are a one-stop-shop for support, information, advice on health & wellbeing related matters and services. Users can quickly search to find the best support available locally to meet their needs by searching via category or specific need or medical condition:
  • Bassetlaw Directory: The Directory provides a gateway in to local voluntary and community services, encouraging and promoting self-care for patients and empowering individuals to find organisations, groups and activities that meet their wants and needs.
  • Bolsover Directory: The Directory provides a gateway in to local voluntary and community services, encouraging and promoting self-care for patients and empowering individuals to find organisations, groups and activities that meet their wants and needs.
  • Rushcliffe Directory: The Rushcliffe Social Prescribing Team developed a list of directories for health and social care advice and services based in Rushcliffe.